Business Telephone Banking

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Access a diverse range of business banking services through business telephone banking, from simple everyday transactions such as account balance enquiry, details of recent transactions, statement request, foreign exchange rates and term deposit-i rates enquiry, and stop cheque/cheque book request.

Lines open every day, 24 hours a day
Contact us at 1 300 88 1128

01

Account balance inquiry

02

Details of recent transactions

03

Statement request

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Important Notices

Rates, Tariffs and Charges

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Customer Service and Technical Support


Services	Contact numbers	Operating hours
Phone Banking Helpdesk	Local: 1300 88 1128 International: +603 8321 5511	24 hours
HSBCnet (Technical Enquiries)	Local: 1300 88 1018 International: +603 8321 3696	Monday to Friday 9am – 6pm (excluding public holidays)
HSBC Fusion	Local: 1300 80 1998 International: +603 8321 8888	Monday to Friday 9am – 6pm (excluding public holidays)
HSBC (Banking & Cards)	Local: 1300 88 1388 International: +603 8321 5400	8am - 8pm daily (Emergency services available 24/7¹)
HSBC Amanah (Banking & Cards)	Local: 1300 80 2626 International: +603 8321 5200	8am - 8pm daily (Emergency services available 24/7¹)
HSBC Premier & Amanah Premier	Local: 1300 88 9393 International: +603 8321 5208	24 hours
Visa Emergency Assistance	Malaysia: 1800 80 2997 Singapore: 800 4481 250 Australia: 1800 450 346 UK: 0800 169 5189 USA: 1866 765 9644	24 hours

1 Hotline is available 24/7 for emergencies such as scam reporting, lost or stolen card(s) or mobile device(s), and unauthorised transaction(s). Alternatively, if you suspect a scam, you may also contact the National Scam Response Centre (NSRC) at 997, available daily from 8am to 8pm.

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